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Why Marketing and Sales Still Can't Agree And What Mid-Size Teams Can Do About It

  • Amy Phillips
  • Feb 4
  • 2 min read

Most teams assume the problem is each other: marketing is sending "bad" leads or sales isn't following-up. It's neither.


It's that no one ever defined what "good" looks like together.

I spent 20 years watching this play out. And at mid-size companies, it's where growth quietly stalls.


The Disconnect in Action


Marketing celebrates leads. Sales celebrates closes. Neither celebrates pipeline.

So marketing focuses on getting as many leads into the funnel as possible. Sales focuses on only spending time on deals most likely to close. Both are doing their jobs. But no one's job is making sure those two goals actually line up.

The result? Leads sit in limbo. Blame builds quietly. And revenue stalls, not because either team is failing, but because they're measuring different things and calling it success.


Why It Happens at Mid-Size


At enterprise, there are layers of leadership designed to bridge this gap. VPs, directors, cross-functional meetings and systems built to keep teams moving in the same direction. But honestly, even with all those "fail-safes" the disconnect can still be there.


At mid-size? You don't have that infrastructure yet. And the teams are small enough that misalignment feels personal instead of structural. Spoiler alert: It still feels personal at enterprise too.


No one's stepping back to ask: Are we even working from the same definition of a good lead? Do we agree on what "qualified" means? Are we looking at the same pipeline or two different versions of the truth?


Most of the time, the answer is no.


What Alignment Actually Looks Like


Alignment isn't a big, complicated initiative. It's a few shared decisions made early and revisited often.


A shared ICP. Marketing and sales agree on exactly who you're going after: industry, company size, pain points, buying behavior. Everything flows from this.


Agreed-upon lead scoring. Not just what makes a lead "good" in marketing's eyes, but what makes it worth sales' time. These criteria need to be built together, not handed off.


A single view of pipeline. Not marketing's version and sales' version. One source of truth that both teams trust and use to make decisions.


Regular check-ins. Not annual. Not quarterly. Ongoing conversations about what's working, what's stalling, and where leads are dropping off. Short, focused, and tied to real data.


When these pieces are in place, teams stop working around each other. Leads move faster. Revenue becomes more predictable. And both teams can finally see the same finish line.


See Where Your Gaps Are


Knowing alignment matters is one thing. Knowing exactly where yours is breaking down is another.


That's why I put together a Sales & Marketing Alignment Checklist. A simple, practical tool to help mid-size B2B teams identify the gaps and start closing them.

No fluff. No theory. Just a clear starting point.



Alignment isn't a one-time fix. It's an ongoing decision. And at mid-size, someone needs to own it. If no one does, the gap between marketing and sales doesn't just stay open, it gets wider. And growth pays the price.

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